Terms + Conditions

BOOKING AND PAYMENT POLICY

A Booking is confirmed only after we have issued a Booking Confirmation. A Booking Confirmation is issued after a non-refundable deposit of 80% of the full Booking charge is received. The full balance must be paid 3 months prior to your event date. If the event date is less than 3 months from the date of booking, full payment will be required at the time of booking to confirm a booking. Should the balance not be paid 3 months to your event date, The Condo reserves the right to market and sell the date after formal notification to you.

CANCELLATION POLICY

We reserve the right to cancel the Booking if full payment has not been received 3 months prior to your booking date or by such other date as we may specify in writing. In the unlikely event that the Condo becomes unavailable due to reasons beyond our control such as a result of fire, flooding or structural problems, We have the right to cancel Your Booking by notice in writing to You and all sums paid by You will be refunded. In the event of a cancellation by You, You must notify Us as soon as possible. We may be able to reschedule your event to an alternate date chosen by you subject to availability.

SECURITY DEPOSIT

A refundable Security Deposit will be required to be paid by you in respect of damage to the Property, excessive or incorrect use of facilities, or other breach. We will inform you of the amount of the Security Deposit to be paid in the Booking Confirmation. We are entitled to deduct from the Security Deposit if You or any member of the party damage the Property, or any equipment or fittings at the Property, or leave it in a condition where additional cleaning is required (being any cleaning over and above that which We consider (at Our discretion) to be necessary in the usual course). If no deductions are required, the Security Deposit shall be returned within 7 business days after your event. We will contact you, by email, shortly after your event regarding the return of the deposit. If a claim is made against the Security Deposit, details of such a claim will be provided to you within 7 days of the end of your Rental Period (or after such longer period as may be required in order for the deductions to be calculated). Should the Security Deposit provide insufficient remedy, we shall have the right to recover the sum from you so as to make up any shortfall In the event that You or any member of your party causes severe damage to the Property which results in having to cancel subsequent bookings and/or which reduces the services offered to subsequent guests, You shall indemnify Us in full for any loss incurred which the Security Deposit does not cover.